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Corporate
Sector Role in
`Place Branding'
Mr.
Jeff Swystun, Global Director
of the leading branding
company in the world,
Interbrand, provides his
perspectives.
Rafi-uddin Shikoh |
When
Dubai Port World's qualified
bid to acquire P&O
was vehemently opposed
in the US, it exposed
in no uncertain terms
the global marketing
challenge for the corporate
sector of the Muslim
world. This highly publicized
affair simply exposed
the challenge being
faced by thousands of
marketers competing
on the global stage,
from textile manufacturers
in Egypt and Pakistan,
to tourism or technology
service providers in
Indonesia and Malaysia.
With emerging global
success stories such
as the Emirate Airline,
or Orascom Telecom,
or Dubai-the city itself
an investment and tourism
destination-the question
is, what can the corporate
sector do to consistently
overcome the uncontrollable
branding challenges?
In other words, how
can businesses from
the Muslim world control
the message before others
keep shaping it?
Interbrand-A
global leader in Branding
The above question was
the premise that kicked
off a short conversation
with Mr. Jeff Swystun,
the Global Director
of the leading branding
company in the world,
Interbrand. Mr. Swystun
is responsible for firm
strategy, communications
and knowledge management,
innovation and managing
Interbrand's own brand.
Interbrand, certainly
knows a thing or two
about branding given
it is behind many of
the leading brands in
the world including
AT&T, AstraZeneca,
Nikon, UBS and even
branding of cities and
countries (e.g. recent
work with Estonia and
the Canadian province
of Manitoba). Today,
it delivers on the sophisticated
art of evaluating, creating
and managing brand assets
globally through its
30 offices in over 20
countries giving it
the global reach to
conduct research, investigate
emerging trends, and
introduce brands across
markets.
Interbrand is also the
consultancy behind the
BusinessWeek ranking
of the Best Global Brands
Report, which presents
the ranking of the Top
100 most valuable brands
of the world. This ranking,
which gives a pure value
to corporate brands-known
as brand valuation-is
perhaps Interbrand's
most important contribution
to the development of
the branding practice.
Its sophisticated 5
step discounted Economic
Value Added methodology
helps companies value
their brand assets in
a credible and tangible
way.
Even with such depth
of branding expertise,
Interbrand's Mr. Swystun
is quick to acknowledge
the stark challenges
faced by the Muslim
world corporate sector,
but nevertheless offers
some concrete strategies
around corporate sectors'
role in an emerging
practice of 'Place Branding.'
What is Place
Branding
Place Branding is a
practice that is gaining
momentum across the
globe with which a country
or city collaborates
with its stakeholders
to deliver a consistent
global message around
tangible positive attributes.
The efforts aim at permeating
consistent positive
brand associations.
Dubai, India and China
recently are certainly
on an aggressive path
to shape their 'Place
Brands' more positively.
Other more established
Place brands include,
Germany (for its precision
engineering-BMW, VW,
Siemens), Japan (for
its consumer electronics
dominance -Sony, Panasonic),
Swiss (for its Swiss
cheese, chocolates),
Italy (for its fashion
industry), Egypt (for
its Pyramids), and the
list goes on.
Mr Swystun however,
points out that the
real endearing differentiation
in Place branding is
the 'people' and not
just the 'place.'
He says, "Place
Branding is actually
a misnomer, it's actually
about people branding.
It's about branding
the people that represent
the region because there
are actually very few
pure differentiators
that you can hang your
hat on from a geographic
basis."
"When targeting
tourism-a lot of places
have beaches, and mountains
and beautiful sand,
whereas when the target
is broader economic
development-a lot of
places have a great
rule of government,
fair trade and access
to infrastructure for
businesses. So there
is little differentiator
in place. Where the
differentiator comes
about in a geographic
region is the people
who populate it and
what makes them unique.
At the end of the day
that's the attraction."
Simon Anholt, another
leading branding expert
known specifically for
Place branding, also
shares Mr. Swystun's
views. Even in his hexagon
of six aspects that
shape a Nation Brand,
he identifies 'Culture'
as playing the most
prominent role in branding
a nation for a fuller
more durable understanding
of the country and its
values. After all, Japan
is also known for its
art, cuisine and philosophy,
and Italy for its artists
Michelangelo, Leonardo,
and Galileo.
Dubai's
Place Brand-a work
in progress
Speaking of Dubai,
Mr Swystun is impressed
by the emerging brand
of Dubai but sees
some shortcomings,
saying, "Dubai
is interesting only
because it has positive
associations, yet
still remains totally
unarticulated in my
mind. It's certainly
a place of growth,
wealth, beautiful
living area-that's
all exciting. But,
I think they are still
missing an overall
message. Nothing seems
to be resonating,
with say in the western
world as much about
Dubai, except a strong
economic message."
"It really boils
down to you've got
to hit on live, work
and play. I think
they've hit on the
work and play, but
to me they are like
a transient Hong Kong.
I get the
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